HSD Products & Services
HSDP Certification and Other Courses
Human Systems Dynamics Professional:
HSDP Certification Training
Instructor:Glenda H. Eoyang, Ph.D.
Distributor:HSD Institute
Date: Summer course: May 19-21, June 24- 27, Aug. 18-20, 2008
Fall course: Sept. 22-24, Oct. 13-16, Nov. 18-20, 2008
Medium:Classroom training (10 days)
Cost:$5,000 USD, $4,500 for OD Network members
Download complete brochure (PDF)
Become a certified Human Systems Dynamics Professional!
This ten-day course is a journey of discovery in which you will learn to see and influence complex human systems dynamics. You will:
- Use the power of HSD to respond to your most wicked problems
- Assess the self-organizing potential of your favorite tools and techniques
- Recognize and leverage patterns of complex adaptive systems
- Apply HSD tools, models, and techniques
- Develop your own emerging praxis—theory-informed practice—of HSD
- Join a network of creative and committed HSD Associates
Dr. Glenda Eoyang, trainer, author, consultant, and founder and Executive Director of the Human Systems Dynamics Institute, will be your guide.
Download the brochure with more information about the course, and then talk with Julia Herzing at HSD Institute to discuss the possibilities for you as a Human Systems Dynamics Professional!
Mastery in Business Dynamics
Instructor:
Glenda Eoyang and Q Learning Professional Instructors
Distributor:Q Learning, LLC
Dates:10 sessions, May 2008 – March 2009
Medium:Classroom Training
Cost:
£7000 if registering prior to March 14, £7500 after March 14
Download complete brochure (PDF)
For the first time, HSD Institute has partnered with London-based Q Learning LLC to offer Mastery in Business Dynamics, incorporating the following three programs:
- Masters NLP Certification
- Human Systems Dynamics Professional Certification
- ILM Level 7 Certificate in Executive Coaching and Leadership Mentoring
A Note from Q Learning: We have created a programme that brings together a disciplined approach to insights and competencies that you need to master relationships with individuals, teams, and organisations. We are pioneering this complex programme based on our experience of working with top executives, directors and teams internationally, those who want to break organisational taboos and create new pathways vertically and across the increasingly blurry divide of public and private sectors, to achieve previously unseen possibilities.
Attendees may complete the entire 10 module course, or may instead choose to attend the HSDP sessions only. For information on HSDP course content, please see the description and brochure above. For information about the entire Mastery in Business Dynamics, download the brochure. Contact Julia Herzing at HSD Institute to learn more about these programs.
HSD Group: What the Bleep Do We Know about Self-Organizing in Groups?
Using the metaphors of complexity science and self-organizing systems to go beyond T-group dynamics
Facilitators:Kristine Quade and Ed Olson
Distributor:HSD Institute
Date:March 13-16 OR Sept. 25-28, 2008
Medium: 3.5 day experiential learning
Cost:
$895 USD, $805.50 for OD Network members
(includes room and board)
Download complete brochure (PDF)
In order to help advance the theory and practice of organization development and change, the Human Systems Dynamics Institute (HSD Institute) is proud to offer an experiential lab designed by NTL members Ed Olson and Kristine Quade. As global partnerships, ease of information access, and shifting business skills converge, individuals and groups must find a new way to understand speed, disruption, and adaptation. To work with our clients with “self as the instrument,” we need to use new approaches to speed up our own development.
This lab brings the best of the experiential, behavioral science theory T-group together with the metaphors provided by self-organizing systems and complexity theory. The learning tools expand the traditional organization development methods in order to learn a new way of helping our clients thrive in the global market.
Download a brochure (PDF) with more information about HSD & Group Dynamics, and then talk with Kristine Quade at HSD Institute to discuss the course and its implications for you as a practicing professional.
Journey From Conflict to Peace: New Responses to Old Problems
Instructors:
Glenda H. Eoyang, Ph.D and HSDP Associates Royce Holladay, M.Ed, Lois Yellowthunder, Ph.D., and Vic Ward
Distributor:HSD Institute
Dates:April 21-23, 2008
(1 half day, 1 full day, 1 half day)
Medium:Classroom Training
Cost:
$500 for 2 half days and 1 full day, course materials and meals, $450 for OD Network members
Download complete brochure (PDF)
What is the difference between conflict and peace? Human systems dynamics will give you new ways to think about this question and new options for action to make a difference in your family, community, company, nation, and world. Learn to:
- Name your intuitions about conflict and its resolution.
- Adapt your own actions to shift toward constructive conflict.
- See and influence patterns in human systems at all levels (pairs, teams, neighborhoods, and beyond).
- Use emotions of self and others to support productive action and interaction.
- Ask key questions that shift a situation from conflict toward curiosity.
- Set the conditions that encourage constructive self-organizing processes.
- Develop a network of colleagues who share your passion about peace and your understanding of the dynamics of creating peace.
- Create a sustainable action plan for one area of your work.
Join us in a groundbreaking weekend of discovery as we unbraid the complex dynamics of conflict in human systems, and help you develop your own capacity for adaptive action. Download the brochure here, and contact De Krengel at HSD Institute to register.
Not Just Another Leadership Class
Instructors:Kristine Quade and Royce Holladay
Distributor:Human Systems Dynamics Institute
Dates:June 3-4, 2008
Medium:Classroom Training
Cost:
$500 for 2 days, course materials and breakfast and lunch each day, $450 for OD Network members
Download complete brochure (PDF)
The field of Human Systems Dynamics is showing us a new path for leaders who are looking for effective ways to deal with the challenges of today's work life. In two days of engaging, interactive work, participants will experience new insights, gain new skills, and engage in activities that will increase their repertoire for facing these challenges. Learn to see the underlying dynamics at play in your organization and plan for facing those real-life challenges.
Content will include:
- How to use a complexity approach to leadership;
- Ways to sort out complex issues to find the simple interventions;
- New theory and application that shifts the way leaders can look at complex issues;
- Concepts that help leaders sort strategies, work, people, and systems for maximum alignment;
- Identify patterns using complexity science to unfold trends differently;
- Develop a new understanding of self-organizing and why it is an important concept to understand for successful leaders.
Join us for this engaging and highly informative training to increase your potential as a leader in today’s organization. For more information or to register for this engaging and useful workshop, download the brochure here and contact Royce Holladay to register.
Webinars
Finding the Fix That Fits: Human Systems Dynamics at Work (Complete Series)
Guide:Glenda H. Eoyang, Ph.D.
Distributor:ULiveandLearn
Dates:Nov. 28, Dec. 19, Jan. 9, Feb. 20, Mar. 5, Apr. 16
Medium:Six live webinars
Cost:$199 for complete program, $39 for individual sessions
Register now for the complete webinar series or individual sessions of The Fix That Fits
(Clicking takes you to ULiveandLearn, so bookmark this page.)
Do you:
- See yourself as a change agent working in a challenging situation?
- Lead or manage people, processes, or resources in turbulent environments?
- Depend on your great intuition--except when it stops working?
- Want to know what chaos and complexity mean for you and your work?
Then The Fix That Fits is for you!
Change is changing. How can you see and influence the complex patterns that shape the future for individuals, teams, organizations, and communities today? How can you increase performance in systems where change is a constant and relationships are complicated? In this complex and fast-moving world, no one solution is good enough. What works one day in one situation may be worse than nothing at another time and place. To find “the fix that fits,” you need to understand what drives change. You need human systems dynamics.
Join Glenda Eoyang and the HSD Institute in our latest webinar series Finding the Fix That Fits: Human Systems Dynamics at Work. These six sessions form a foundation for thinking and working differently with individuals, teams, organizations, and communities.
November 28, 2007: Self-Organizing: Unleash the Power
December 19, 2007: Fingerprints of Chaos
January 9, 2008: Adaptive Action
February 20, 2008: Mental Model Gymnastics
March 5, 2008: Seeing and Influencing
April 16, 2008: Shaping Possibilities
Sign up for the complete series and receive a free copy of HSD @ Work by Royce Holladay and a $100 discount on the 10-day Human Systems Dynamics Professional certification program.
The Fix That Fits: Free Introduction
Guide: Glenda H. Eoyang, Ph.D.
Distributor: ULiveandLearn
Date: Archived on October 3, 2007
Medium: Pre-recorded webinar, one hour
Cost: FREE!
Sign up for The Fix That Fits free introductory webinar archive
(Clicking takes you to ULiveandLearn, so bookmark this page.)
Hundreds of tools, techniques, models, and methods are available to support your change efforts. They all work sometimes, but none of them works all the time. Each situation is unique. Your job, as an effective change agent, is to find “the fix that fits.” In this free one hour webinar, we’ll discuss the upcoming webinar series The Fix That Fits. This session introduces six key questions that will help you discover or create an approach that is the best fit right here, right now.
Coping with Chaos: Seven Simple Tools
Guide: Glenda H. Eoyang, Ph.D.
Distributor: ULiveandLearn
Date: 2006
Medium: Pre-recorded webinar (2 hours)
Cost: $19.95 USD, $17.95 for OD Network members
OD Network member registration | Nonmember registration
(Clicking takes you to ULiveandLearn, so bookmark this page.)
This pre-recorded web-based seminar is perfect as a standalone tool or as a companion to the book of the same title. Hear how seven simple tools from chaos and complexity help generate new options for action as you address your most sticky issues. With stories and examples, Dr. Eoyang brings to life the powerful and beautiful images that shape emergent coherence in complex systems. You will learn how to integrate the seven simple chaos tools into your own practice. The tools include:
- Butterfly effects
- Boundaries
- Transforming feedback loops
- Fractals
- Attractors
- Self-organization
- Coupling
The e-book of the same title, Coping with Chaos, provides a more in-depth look into each of these complex patterns and how they help you see and influence the human systems around you.
Exchange: Design for Coordinated Action
Author:Glenda H. Eoyang, Ph.D.
Publisher:ULiveandLearn
Date:2006
Medium:pre-recorded webinar (1 hour)
Cost:$19.95 USD, $17.95 for OD Network members
Exchange webinar:
OD Network member registration | Nonmember registration
(Clicking takes you to ULiveandLearn, so bookmark this page.)
How many of your clients have problems they describe as "communication issues"? Human systems dynamics offers an analytical way to consider connections among people, which are often recognized but seldom addressed. In this one-hour pre-recorded webinar, you will learn new ways to assess current connections and design new and more adaptive exchanges among individuals and groups. This approach lets you focus your communication energy and design exchanges that are most effective for a given relationship, content, and time.
Books
Coping with Chaos: Seven Simple Tools
Author:Glenda H. Eoyang, Ph.D.
Publisher:HSD Institute Press
Date:1996
Medium:e-Book (153 pages)
Cost:$29.95 USD, $26.95 for OD Network members
Buy Coping with Chaos e-book
(Clicking takes you to our secure site, so bookmark this page.)
Are you faced with rapid change, unexpected consequences, and unpleasant surprises? You are not alone. In these times of massive interdependence, economic disruption, technological transformation, and globalization, traditional tools and techniques often magnify or mask problems rather than solving them. Coping with Chaos: Seven Simple Tools is a down-to-earth, practical introduction to human systems dynamics—where complexity science meets organizational practice. These simple ideas are far from simplistic! You can use insights from Coping with Chaos to:
- Recognize chaotic patterns
- Use the energy of chaos for positive change
- Apply lessons to stories and case studies
Who should read this book? Anyone who wrestles with unpredictable and uncontrollable people challenges. OD practitioners will find it a powerful aid in seeing and influencing client systems. Supervisors and managers will see ways to understand and shape employee performance. Parents, sales professionals, and service providers of all kinds will see new ways to deal with old problems.
You will experience a high-level overview and brief introduction to Coping with Chaos in the webinar of the same title, which is also available from OD Network.
Voices from the Field:
An Introduction to Human Systems Dynamics
Editor:
Glenda H. Eoyang, Ph.D.
Authors:
| Sharon Almerigi Gayle Byock Dennis Cheesebrow Glenda Eoyang Bryan C. Hayday Royce Holladay Neal Kaufman |
J. Gwen Kennedy Robin Mahon Patrick McConney Fouad Minoumi Leslie Patterson Susan M. Pope |
Cecil Ryan Vic Ward Bryan Whyte Carol Wickstrom Lois Yellowthunder Brenda J. Zimmerman |
Publisher:HSD Institute Press
Date:2005
Medium:Paperback Book (227 pages)
Cost:$29.95 USD, $26.95 for OD Network members, plus $4.00 S&H
Buy Voices from the Field
(Clicking takes you to our secure site, so bookmark this page.)
A network of practitioners around the world use principles of human systems dynamics to frame their adaptive action. This collection tells stories of HSD applied to facilitation, supervision, strategic planning, teaching, community development, leadership, change management, team building, and cross-cultural understanding. In response to Voices, Michael Quinn Patton, Ph.D., author of Utilization-Focused Evaluation says, “Eoyang brings together the metaphors of complexity and practice of organizational change into an action-based praxis she calls human systems dynamics. It is one of the few applications of complexity to social systems that is more than mere metaphor.”
The Practice of Peace
Author:Harrison Owen
Publisher:HSD Institute Press
Date:2004
Medium:Paperback book (211 pages)
Cost:$19.95 USD, $17.95 for OD Network members,
plus $4.00 S&H
Buy The Practice of Peace
(Clicking takes you to our secure site, so bookmark this page.)
Harrison Owen, inventor of Open Space Technology, reflects on the power of open space as a way of engaging with self and other. In his inimical way, he offers opportunities to reframe conflict into opportunities for shared insight and discovery. He shares stories about how groups come together with shared passion and responsibility to resolve issues that defy traditional approaches to conflict resolution and peace making. A long-time advocate of peace says, “This is not peace as we know it!”
HSD Tools
Legacy: Sustainability in a Complex Human System
Author:Royce Holladay
Publisher:HSD Institute Press
Date:2005
Medium:e-book (68 pages)
Cost:$29.95 USD, $26.95 for OD Network members
Buy Legacy e-book (PDF)
(Clicking takes you to our secure site, so bookmark this page.)
How do you keep a good thing going? Sustainability is a critical factor in the development and implementation of change efforts. All kinds of organizations—for profit and not, large and small—struggle in today’s fast-paced and changing landscape. When change is the order of the day, what does it mean to “sustain” an effort? This insightful e-book by Royce Holladay helps answer those questions. It moves you toward action that establishes a stable and adaptive foundation for the future.
Organizations are complex systems where the factors that influence sustainability and the systems that support them are massively entangled. No one factor can be teased out and pointed to as the “magic” one that assures long-term sustainability. In fact, sustainability is affected by a combination of interdependent and interrelated issues that must be addressed.
This easy-to-read text applies HSD principles to provide insights about what sustainability means and how to build it into a complex, self-organizing system.
From Chaos to Coherence: A Tool to Manage Conflict
Author:Glenda H. Eoyang, Ph.D.
Publisher:HSD Institute Press
Date:2006
Medium:e-Book (6 pages)
Cost:$9.95 USD, $8.95 for OD Network members
Buy From Chaos to Coherence e-book
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What do you do when two people are locked in a cycle of blame and frustration? Traditional approaches blame the individuals by calling them “difficult people” and the relationship a “personality conflict.” HSD takes a different approach. We believe that conflict is based on differences in perception, expectation, and the stories people tell themselves to make meaning of a situation. We have used this practical and simple tool to surface differences in ways that allow combatants to identify and resolve the sources of their conflicts. In a complex system, difference is only bad when it blocks the healthy adaptation of individuals and groups. This conflict management tool reframes and pushes differences to open up new options for action.
What do people say about From Chaos to Coherence?
- I never knew you saw things that way!
- Now that we know we can resolve conflict, we don’t have to be afraid of it any more.
- As I got clearer about my own feelings, I could see her point of view better.
- No wonder we were having problems, we were seeing really different worlds.
Power of Patterns: Images and Ideas from HSD
Author:Glenda H. Eoyang, Ph.D.
Publisher:HSD Institute Press
Date:2005
Medium:PowerPoint presentation with voice-over
Cost:$19.95 USD, $17.95 for OD Network members
Buy Power of Patterns presentation
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Download Power of Patterns User Guide (PDF)
Experts in human systems, like you, intuitively grasp the dynamics that shape interactions and outcomes in complex systems. The challenge comes in translating those intuitions into language that conveys insights to others. The Power of Patterns can help. It uses images of complex interactions that surround us to open a window into the challenge and mystery of effective action in self-organizing systems. This beautiful slide presentation focuses on meaningful images of barriers and bridges. Aphorisms that accompany the pictures share lessons for taking adaptive action to influence performance in complex human systems.
A User Guide (PDF) accompanies the presentation. It suggests ways you can use the Power of Patterns to spark dialogue, resolve conflicts, strengthen relationships, encourage reflection, and set the stage for shared learning and work.
Be a STAR:
A Tool to Assess and Maintain Team Effectiveness
Author:Glenda H. Eoyang, Ph.D.
Publisher:HSD Institute Press
Date:2006
Medium:e-Book (44 pages)
Cost:$29.95 USD, $26.95 for OD Network members
Buy Be a STAR e-book
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In a generative relationship, people work together to create and realize new opportunities. The Generative Relationship STAR was originally developed by Brenda Zimmerman to help groups understand and manage their own dynamics. This package includes everything you need to evaluate the generative capacity of a group and to take adaptive action to help the group develop new skills, abilities, and actions.
This comprehensive assessment allows individuals and groups to consider what makes them a productive group and what aspects of their work hold them back. An easy-to-use graphic presents the findings in a way that speaks directly to options for action. Finally, a handbook for action provides a wide array of tools and techniques to help a group respond to its own challenges.
As a group develops, its needs and opportunities shift. Be a STAR is designed to be used repeatedly over a period of time, so a group can become adept at maintaining its own generative capacity as circumstances and challenges evolve.