Help / Frequently Asked Questions
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Member-only areas
I can’t access some areas of the OD Network website.
Many areas are restricted to OD Network members who are logged
in including most of our publications, the toolkits, the Member
Roster, and the Job Exchange. If you can’t access these areas,
either you’re not a current member or you haven’t logged in.
Try logging in; if you can’t, perhaps your membership has expired
and it’s time to renew.
How do I log in?
You can log in to the Member Area of the OD Network website
and access member-only sections only if you are a member
of OD Network. If you’re not a member, join
today.
If you are a member, click the Member Login box on any page
(including this one) near the top right. If you don’t see Member
Login, you’re already logged in.
How do I change my username or password?
Log in using your old username and password and go to My Profile.
(Check the rest of your contact information while you’re there
to make sure it is still accurate.) You’ll have to enter both
your old password and your new password (twice) for security.
I forgot my password.
Go to the
Reset
my password page and fill in your email address. Instructions
will be sent to the email address associated with your profile.
If you don’t see that email within a few minutes, most likely
the email address we have for you is wrong. In that case, contact
the membership associate by email or phone
973 763 7337.
How do I change the information in my online Member Roster
listing?
Log
in and go to My Profile. Change whatever you need to, and
be sure to click the Submit button. Your information is automatically
updated.
I can’t download an OD Practitioner article.
First of all, make sure you’re logged in—only logged-in members
can download OD Practitioner articles. Next, be sure
you have Adobe Acrobat Reader installed on your computer; download
it at www.adobe.com.
Please note that only recent articles are available for download;
for articles published before 2003, purchase a hard copy of
the issue in which that article appears in our online store or visit your local academic library. If all of those things
are taken care of and you still can’t download the article,
email us with the name
and date of the article you’re trying to download.
Job Exchange
How can I search for a job on the OD Network Job Exchange?
If you’re a member of OD Network, just log in and then choose
Job Exchange—it’s a free member benefit. If you’re not a member, you
may purchase a subscription to Job Exchange for 3, 6, or 12 months.
How can I advertise an open position on the OD Network Job
Exchange?
The Job Exchange page explains
it all. You’ll need to create an employer account, which is
separate from your job seeker account if you have one. OD Network
members get a discount on job postings.
Email discussions
How can I participate in email discussions?
Go to the email discussion list page and
sign up for the discussions in which you would like to participate.
Each discussion requires a separate sign up, but once you have
signed up for multiple discussions, you can manage most of
your user options for all of the discussions at once.
Do I have to be a member of OD Network to participate in email
discussions?
No! These forums for exchanging ideas on OD theory and practices
are free and open to the public. The discussions do have rules
about what kinds of topics are appropriate and what formats
to use.
Can I use my OD Network username and password to participate
in email discussions?
You can use your OD Network username and
password to participate — in fact, we recommend that you do — but
you must sign up for, and log in to, each discussion separately.
Being logged in as an OD Network member does not automatically
give you access to the email discussions.
Online learning programs
How do I sign up for an OD Network online learning program?
Each series or session on the OD
Network online learning page has a convenient link to our online learning portal. You must
create a separate account and login for the online learning
portal; your username will be your email address, and we recommend
you use your OD Network password.
More help
If your question isn’t answered here, please email us:
Report a broken link. Please tell us the name of the link and on what page you found it.
Membership questions or problems with member login
Difficulties with using other areas of the OD Network website